Welcome to our Help Center page, where you can find frequently asked questions and ways to contact us for further assistance.
Frequently Asked Questions
In the past few weeks, activity on our Discord server and social media channels has increased as the community grew. We’ve noticed some recurring questions, so we want to address them here for everyone.
We know that many of you are hoping for specific features to be released, and we’d love to put them out immediately! However, some features depend on others to be released first and some features need more time to be developed. This means that sometimes, we won’t release new features in the order you may have wanted but in the order we can make them work. Rest assured though that we will get to all the features eventually and when we do (after they go through testing) we will be able to release the finished platform.
New games will be added based on popularity to ensure the platform serves the biggest possible part of the TCG community. So far the games we’ve seen the most request for after Magic are Pokémon and Lorcana, making them the most likely candidates to be added first. That being said, we do plan on adding many more games beyond these first few and we will let you know as soon as possible when new games become available on TCG Home.
Yes! We are committed to offering TCG Home for free by default. There will be some optional premium features for those who really want them but we currently don’t know what those will be. We know that it costs money to develop an app and to run a company and that premium features seem like a great way to earn that money. However, we’re still designing what the structure will look like and you can impact our decisions by taking part in the surveys we regularly publish through our newsletter and our Discord server!
No. The idea behind TCG Home was having all of your trading cards in one place and trading cards are kind of about having lots of them. So at the moment we don’t see a reason to limit how many cards you can have in your account. That said, we’re still in development and things may change. We could end up finding a reason why we really need a limit, but right now that seems very unlikely.
Should you have any questions or concerns, please feel free to contact us via email or through our Discord server. We’re always happy to assist and answer any inquiries you may have.
Join our Community
We are looking forward to your questions on our Discord, where you can connect with other mebers of the community and share your ideas and experiences with us.
Questions & Contact
If you have any questions or problems, please contact our team directly, and we will take care of your issue as soon as possible.